Operations Assistant

Operations Assistant | Home Health
Location: California
Employment Type: Full Time
Work Location: Office
Schedule: Standard
FLSA Status: Non-Exempt

This position is classified under the Fair Labor Standards Act (FLSA) and applicable California labor regulations.

About Our Company

OneWell Health Care and its affiliate, OneWell of California LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.

Position Summary

The Operations Assistant provides administrative and coordination support to promote an organized, efficient, and professional office environment. This position serves as a key resource for daily office needs, assisting with administrative processes, communication, documentation, company vehicle coordination, and operational support. The Operations Assistant helps ensure teams have the resources, information, and support needed to effectively perform their responsibilities while maintaining accuracy, responsiveness, and professionalism.

Position Scope

The Operations Assistant supports office operations through the coordination of administrative processes, facility-related needs, company vehicle administration, record management, and internal business support functions. This role manages routine operational activities, assists with office logistics, coordinates requests, maintains documentation, supports company vehicle-related processes, and assists with cross-functional initiatives to improve workflow and organizational efficiency. The position requires strong organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced office environment.

Key Responsibilities

Provide comprehensive administrative support for daily office operations by coordinating communications, maintaining organized records and documentation, scheduling meetings, preparing reports and correspondence, managing office supplies, equipment, vendors, and office events, and supporting departmental projects. Assist with reception coverage, onboarding logistics, and general clerical functions while ensuring efficient office operations. Coordinate company vehicle administration by maintaining vehicle records, registrations, insurance documentation, maintenance schedules, service appointments, and operational tracking, while providing timely administrative support for vehicle-related requests and other duties as assigned.

Regulatory Frameworks

Comply with all applicable federal, state, and local regulations as well as company policies, including:

• HIPAA privacy and confidentiality requirements
• Confidentiality and privacy requirements
• Record retention policies
• OSHA workplace safety standards
• Company administrative procedures
• Data protection and information security policies
• Company vehicle policies and procedures

Confidentiality

Maintains strict confidentiality of company, employee, financial, operational, and vehicle-related information. Protects sensitive records and ensures confidential information is accessed and shared only as authorized.

Documentation Requirements

Maintain accurate and organized documentation, including:

• Administrative records
• Office supply logs
• Vendor information
• Meeting agendas and minutes
• Office correspondence
• Purchase requests
• Operational reports
• Administrative files and records
• Company vehicle records
• Vehicle registration and insurance documentation
• Vehicle maintenance and service records
• Vehicle assignment and tracking documentation

Documentation must be maintained in accordance with company record retention standards.

Certifications

No certifications are required.

Administrative, business operations, or Microsoft Office certifications are preferred.

Education

• High school diploma or GED required.
• Associate's degree in Business Administration, Office Administration, Healthcare Administration, or a related field preferred.

Experience

• Minimum of one (1) year of administrative or office support experience required.
• Experience supporting multiple departments preferred.
• Experience in a healthcare, home health, or professional office environment preferred.
• Experience managing office operations, supplies, vendor coordination, or administrative tracking preferred.
• Experience coordinating company vehicles or operational assets is a plus.

Technical Skills

Proficiency with:

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
• Adobe Acrobat
• Google Workspace
• Office equipment (copiers, scanners, printers)
• Electronic document management systems
• Calendar management software
• Basic spreadsheet creation and reporting
• Ability to learn new business software quickly

Languages

Fluent in English, both written and verbal. Strong interpersonal, organizational, and professional communication skills. Bilingual abilities are considered an asset.

Driver License

A valid driver's license and reliable transportation are required. Employees must maintain an acceptable driving record and be able to travel between company locations, attend business-related meetings, and support operational needs as required.

Travel Requirement

Occasional local travel may be required to support business operations, attend meetings, visit company offices, participate in trainings, or assist with operational initiatives. Travel is expected to be minimal and based on business needs.

Benefits

Compensation and Financial Benefits

• Paid sick leave
• Vacation time
• Very competitive wages
• Paid public holidays (if applicable)
• Referral bonuses
• Biweekly direct deposit
• DailyPay (get paid before payday)
• Retirement plan benefits 401(k)

Health & Wellness Benefits (available for full time employees)

• Medical (PPO, Flex, and HSA plans)
• Dental and Vision
• Critical Illness Insurance
• Accident Insurance
• Hospital Insurance
• Short-Term Disability
• Long-Term Disability & Life Insurance
• Employee Assistance Program (EAP)
• Pet Insurance

Work-Life Balance & Other Benefits

• Flexible scheduling (whenever possible)
• Supportive supervisor and work environment

Legal Disclaimer

This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.

If you are passionate about supporting individuals with developmental disabilities and thrive in a collaborative, mission-driven environment, we encourage you to apply today.

Join OneWell Health Care — where your work truly changes lives.