Job Coach | Home Health
Housing and Supported Employment • JOB COAC - Job Coach

Job Overview
Location: Pennsylvania
FLSA Status: Non-Exempt

Employment Details
Employment Type: Flexible
Work Location: Field-Based
Schedule: Flexible

This position is classified under the Fair Labor Standards Act (FLSA) and applicable Pennsylvania labor regulations.

About Our Company

OneWell Health Care and its affiliate, OneWell of Pennsylvania LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.

Position Summary

The Job Coach provides individualized support to individuals with IDD in securing and maintaining competitive employment within the community. This role works directly on-site at the individual’s workplace to ensure job success, foster independence, and support long-term employment stability, while promoting inclusion and professional growth.

Position Scope

This position operates within the IDD Department and functions primarily in community-based employment settings. The Job Coach provides direct support services at employer worksites and in community environments.

The role focuses on skill acquisition, fading of supports, employer collaboration, and documentation compliance while promoting competitive integrated employment outcomes.

This position does not supervise staff but plays a key role in supporting participant vocational goals and ensuring regulatory compliance.

Key Responsibilities

The Job Coach is responsible for delivering high-quality supported employment services that promote independence and sustainable job placement.

Primary responsibilities include:

Providing individualized, on-site job coaching and skill instruction
Supporting individuals in learning job tasks and workplace expectations
Promoting independence and reducing reliance on paid supports
Coordinating with employers and employment teams
Ensuring documentation meets regulatory and billing standards
Advocating for workplace accommodations when necessary
Supporting transportation and travel training when applicable

Secondary Duties

Participate in staff trainings and professional development
Assist with vocational assessments when requested
Support individuals during job interviews when assigned
Provide crisis support or behavioral redirection within scope of training
Assist in updating employment goals within Individual Support Plans (ISP)
Support program initiatives related to employment expansion

Tasks

Provide structured, hands-on job training at employer worksites
Break down job tasks into manageable steps and teach skill acquisition
Model appropriate workplace behaviors and social interactions
Assist individuals in understanding workplace policies and safety standards
Develop fading plans to promote natural supports
Monitor performance and provide feedback to participants
Communicate with employers regarding performance expectations
Document service delivery in accordance with ODP and agency standards
Provide travel training and community navigation support
Attend team meetings and employment planning sessions

KPIs

Performance will be measured by:

Successful job retention rates of individuals supported
Timely and accurate documentation submission
Percentage of faded supports leading to increased independence
Employer satisfaction feedback
Compliance audit outcomes
Attendance and punctuality

Decision Making

The Job Coach may:

Adjust instructional strategies to meet individual learning needs
Recommend workplace accommodations
Implement approved support plans

The Job Coach may not:

Modify Individual Support Plans without team approval
Authorize billing changes
Make clinical or behavioral plan changes without supervisor guidance

Regulatory Frameworks

Services must comply with:

Pennsylvania Department of Human Services (DHS)
Office of Developmental Programs (ODP)
Medicaid Waiver requirements (Community Participation Support / Supported Employment)
CMS Home and Community-Based Services (HCBS) Final Rule
HIPAA
ADA (Americans with Disabilities Act)
FLSA

Confidentiality

The Job Coach must maintain strict confidentiality of all participant information in accordance with HIPAA, agency policies, and state/federal regulations.

Confidential information must not be disclosed to employers or third parties without appropriate authorization.

Documentation Requirements

Complete daily service notes within required timelines
Document progress toward employment goals
Maintain accurate attendance and billing records
Submit incident reports when required
Maintain communication logs with employers and team members

Documentation must meet ODP standards and be audit-ready at all times.

Certifications

Required:

Valid Driver’s License
Clear criminal background checks (PA State Police, FBI if applicable)
Child Abuse Clearance (if required)

Preferred:

CPR/First Aid Certification

Education

Minimum:

High School Diploma or GED

Preferred:

Associate’s or Bachelor’s degree in Human Services, Education, Psychology, or related field

Experience

Preferred:

Experience working with individuals with Intellectual and Developmental Disabilities
Experience in community-based employment or vocational services
Experience teaching or coaching skills

Technical Skills

Ability to use electronic documentation systems (e.g., C2S or similar HRIS/EHR systems)
Basic computer skills (email, Microsoft Office, data entry)
Ability to complete electronic service documentation accurately
Familiarity with assistive technology preferred

Languages

Proficiency in English required Bilingual skills are a plus depending on service area needs

Driver License

Valid Pennsylvania Driver’s License required Reliable transportation required Proof of insurance required

Travel Requirement

Frequent travel within assigned service area Travel to employer worksites required Occasional travel to office for meetings or trainings Evening or weekend hours may be required based on participant employment schedules

Benefits

Compensation and Financial Benefits

Paid sick leave
Vacation time
Very competitive wages
Overtime pay
Referral bonuses
Weekly direct deposit
DailyPay (get paid before payday)
Mileage reimbursement (if applicable)
Retirement plan benefits 401(k)

Health & Wellness Benefits (available for full time employees)

Medical (PPO, Flex, and HSA plans)
Dental
Vision
Critical Illness Insurance
Accident Insurance
Hospital Insurance
Short-Term Disability
Long-Term Disability & Life Insurance
Employee Assistance Program (EAP)
Pet Insurance

Work-Life Balance & Other Benefits

Flexible scheduling
Supportive supervisor and work environment

Legal Disclaimer

This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.

Job Coach

Job Description