Caregiver | Direct Support Professional DSP | Home Health
505 - IDD • DIRECT S - Direct Support Professional

Job Overview
Location: Pennsylvania
FLSA Status: Non-Exempt

Employment Details
Employment Type: Flexible
Work Location: Field-Based
Schedule: Flexible

This position is classified under the Fair Labor Standards Act (FLSA) and applicable Pennsylvania labor regulations.

About Our Company

OneWell Health Care and its affiliate, OneWell of Pennsylvania LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.

Position Summary

The Direct Support Professional (DSP) provides hands-on, person-centered support to individuals with Intellectual and Developmental Disabilities (IDD) in home and community-based settings. This role supports daily living activities, skill development, health and safety monitoring, and community inclusion while promoting independence, dignity, and overall well-being.

Position Scope

The DSP works directly with individuals served to implement individualized service plans (ISP/IPP) and behavior support strategies under the guidance of the Program Specialist and interdisciplinary team. This position focuses on direct care delivery and does not carry supervisory, hiring, or disciplinary authority.

Key Responsibilities

The DSP is responsible for delivering consistent, respectful, and high-quality support aligned with each individual’s care plan, ensuring safety, promoting independence, supporting behavioral and emotional needs, and maintaining accurate documentation in compliance with regulatory and organizational standards.

Secondary Duties

Secondary duties may include assisting with transportation to appointments or community activities, supporting employment or vocational opportunities, participating in team meetings or trainings, assisting with household organization related to care needs, and providing additional support during staffing shortages or special program needs as assigned.

Tasks

Primary tasks include assisting with personal care and daily living activities; supporting meal preparation and nutrition; providing medication reminders or assistance as authorized; implementing behavior support strategies; monitoring health and safety; supporting community participation; assisting with mobility and transfers; and maintaining structured routines that promote stability and independence.

KPIs

Key performance indicators include adherence to individual service plans, accuracy and timeliness of documentation, attendance and shift reliability, compliance with safety and care standards, quality of interaction with individuals served, and effective communication with supervisors and care team members.

Decision Making

The DSP may make routine, day-to-day decisions related to immediate care, safety, and support within the scope of the individual’s approved service plan. The DSP may not modify care plans, authorize services, administer medication beyond approval, or make disciplinary or policy decisions without supervisory approval.

Regulatory Frameworks

The DSP must comply with all applicable federal, state, and program-specific regulations, including Pennsylvania IDD waiver requirements, provider licensing standards, individual service authorizations, HIPAA, and all OneWell Health Care policies and procedures.

Confidentiality

The DSP has access to protected health information (PHI) and sensitive personal data. Strict confidentiality must be maintained at all times in accordance with HIPAA, state privacy laws, and company confidentiality policies. Unauthorized disclosure may result in disciplinary action up to and including termination.

Documentation Requirements

Required documentation includes daily service notes with GPS verification, behavioral observations, incident and special incident reports, attendance and shift verification, and any additional records required to demonstrate compliance with care plans and regulatory standards. All documentation must be accurate, complete, and submitted within required timeframes.

Education

High school diploma or equivalent.

Experience

Preferred:

Prior experience in caregiving, home health, or direct support for individuals with IDD
Experience working in community-based or residential support settings

Technical Skills

Ability to use electronic documentation and EVV systems
Basic computer skills, including email and mobile applications
Ability to follow written care plans and documentation guidelines

Languages

English proficiency (spoken and written) is required. Bilingual skills are a plus, depending on program and individual needs.

Driver License

Valid driver’s license may be required based on assignment. Must maintain an acceptable driving record and reliable transportation when driving is an essential job function.

Travel Requirement

This is a community-based role requiring travel to individual homes, community locations, program sites, and appointments as assigned. Flexible scheduling may be required, including evenings, weekends, and overnight shifts.

Benefits

Compensation and Financial Benefits

Paid sick leave
Vacation time
Very competitive wages
Referral bonuses
Weekly direct deposit
DailyPay (get paid before payday)
Mileage reimbursement (if applicable)
Retirement plan benefits 401(k)

Health & Wellness Benefits (available for full time employees)
Medical (PPO, Flex, and HSA plans)
Dental
Vision
Critical Illness Insurance
Accident Insurance
Hospital Insurance
Short-Term Disability
Long-Term Disability & Life Insurance
Employee Assistance Program (EAP)
Pet Insurance

Work-Life Balance & Other Benefits
Flexible scheduling
Supportive supervisor and work environment

Legal Disclaimer

This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.

Caregiver / Direct Support Professional

Job Description